Last updated: July 30, 2025
This Privacy Policy explains how Capitch Travel LLC ("Capitch Travel," "we," "us," or "our") collects, uses, and protects your personal information when you use our travel advisory services or visit capitchtravel.com.
Applicability to California Residents
This section applies solely to residents of the State of California. Under California law, you have specific privacy rights regarding your personal information.
Categories of Information We Collect
We collect the following categories of personal information:
- Identifiers (e.g., name, email address, phone number, passport number)
- Customer records (e.g., billing information, travel history)
- Commercial information (e.g., services purchased, itineraries booked)
- Internet or electronic activity (e.g., browsing history on our website)
- Geolocation data (e.g., location when accessing services)
- Inferences (e.g., preferences based on your travel behavior)
We do not knowingly collect data from individuals under the age of 16 without parental consent.
Purposes of Collection
We use this information to:
- Book travel services and communicate with you
- Provide customer support and improve user experience
- Conduct marketing (with consent)
- Ensure compliance with legal obligations
- Personalize and recommend travel options
Selling and Sharing Information
We do not sell personal information, including that of minors under 16 years of age. We may share limited data with trusted third parties for service fulfillment (e.g., airlines, hotels) but only under strict contractual obligations. Your mobile phone number and other contact information collected for SMS/text communications will not be shared or sold to any third party for marketing purposes.
California Consumer Privacy Rights
As a California resident, you have the right to:
- Know what personal information we collect and how it's used
- Delete personal information (subject to exceptions)
- Correct inaccurate personal data
- Opt-out of sharing for cross-context behavioral advertising
- Limit use of sensitive personal information
- Non-discrimination for exercising your privacy rights
Exercising Your Rights
To submit a request:
- Email us at: Capitchtravel@gmail.com
- Call us: (951) 221-0166
Please note that we may need to verify your identity before processing your request.
Cookies & Tracking Technologies
Our website uses cookies and similar tools to personalize content and analyze site traffic. You can manage cookie preferences through your browser settings or via our cookie banner.
Security Measures
We apply reasonable security protocols, including:
- Data encryption
- Access controls
- Routine audits for vulnerabilities
Contact
Privacy TeamCapitch Travel LLC
9046 Lantana Dr
Corona, CA 92883
Capitchtravel@gmail.com